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Organizational Excellence Assessment
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Organizational Excellence Assessment
Why to Use Organizations Excellence Assessment
Organizations feel stuck in the current state even when there is an opportunity to reduce cost and improve revenue
Organizations become too inward focus and miss external / fresh perspective that can help identify blind spots
Organizations needing help in understanding all key success factors for organizational excellence
How is Organizational Excellence Assessment Conducted
Identify the need for the assessment
Define scope, timing, and resources with a client to conduct a quality assessment
Onsite client visit supported by multiple techniques like surveys, individual interviews, focus groups, diagonal slice discussion
SWOT analysis (strengths, weaknesses, opportunities, threats)
Assess organizational excellence maturity for all success factors on a 5 point scale
Develop prioritized list of action items
Determine next steps with the client
Benefits
Objective external assessment of the current state of organizational excellence maturity with respect to all the key success factors
Help organizations identify critical gaps to achieve benchmark organizational excellence
Engagement of all levels of organization to eliminate biases and pre-conceived notions